Shopping Cart

Your cart is empty

Continue Shopping




  • Where are your products made?

    All our fragrances are made in France.

  • Is Plume Impression cruelty free?

    Plume Impression fragrances are cruelty free.

    Our products are made in France according to strict European regulations which ban animal testing. In the case of an export to China, no third-party testing is done on animals. As per the exportation regulations, France is authorize to sell products in China without any test on animals.

  • Are your fragrances vegan?

    There is no animal substance in our fragrances. Musk and ambergris which can be used are synthetic.

  • Are your fragrances all natural?

    No, some of the ingredients used are synthetic.

  • Where do I find the ingredients in the products?

    The list of ingredients is indicated on the packaging of our products. If you have any question, please contact our Customer Care team by email at the following address:

  • Are your fragrances hypoallergenic?

    All Plume Impression fragrances are subjected to toxicological and allergy testing and are all produced in compliance with IFRA (International Fragrance Association) regulations. However, for more specific information we recommend contacting our Customer service.


  • Do you offer samples?

    You can choose one sample with your order.

    You could also discover Plume Impression in one of our points of sale.

  • Do you sell samples?

    We only sell a sample set with our most loved fragrances which is a perfect introduction to the world of Plume Impression.


  • Do I have to pay customs duties upon receipt of the order?

    Depending on your country, you could have to pay custom duty. Please check with your customs before placing your order.

  • What are the accepted methods of payment?

    The different methods of payment accepted are PayPal, Visa, Mastercard, and American Express.

  • How can I track my order?

    Once your parcel has been shipped, an email is sent to the email address provided with all the tracking information.

  • What are the delivery timings?

    Once your order has been placed you will receive a confirmation email to let you know we have received your order and payment.

    Once your parcel has been shipped you will receive an e-mail with your tracking information.

    We offer fee shipping via DHL. The approx. delivery timing is between 3 to 5 days. 


  • What is your return policy?

    We  can  only  accept  return  of Plume Impression products  purchased  at  our  official  website.  In order  to  return  a  product,  you  will  need  to  send  an  email  to indicating your willingness to return the item within 14 days from the date of the delivery. For us to accept the product, it must remain unopened in its original packaging.

    Once we receive the product, we will inspect it and proceed with reimbursement within the next 14 days if the product is unopened and in its original packaging.

    The shipping costs will be at the expense of the customer. 

    This clause does not affect your legal rights in relation to faulty products.

    Return of faulty products will be under the responsibility of Plume Impression.

    Please note that the sample sets cannot be returned or exchanged.

  • Can I cancel or exchange my order?

    If you wish to exchange an item for another reference, we kindly invite you to place a new order and return the original product back to us following the return process.

    Please note that you cannot cancel your order once it has been shipped.